Evaluation of the Advancing Quality Alliance's Whole System Flow programme

In December 2018 SQW was commissioned by the Advancing Quality Alliance (AQuA) to conduct a formative evaluation of their Whole System Flow programme. AQuA is a health and care quality improvement membership organisation, based in the North West of England. They have a strong reputation for innovation and improvement expertise, and received funding from the Health Foundation to develop and implement the Whole System Flow programme.

The programme is based on AQuA's 'four arrows' model (focusing on people, workforce, information and finance & resources), and is designed to enable local health and care partners to unpick and truly understand a specific key challenge or issue affecting their locality. Once the issue has been identified and understood, the partners will be supported to jointly identify solutions and to put these in place. AQuA's programme delivery is structured around intensive quality improvement support on site and tailored workshops for the participating systems. To date this includes Wigan, Bolton, Liverpool, Stockport, Lancashire, North West Boroughs, and Heywood Middleton and Rochdale.

SQW will be evaluating the programme's design and implementation. The evaluation will run until late 2019, and will explore how the programme works, the key enablers and challenges experienced, and identify good practice for replication. SQW's evaluation will involve semi-structured interviews, workshops, document review and focus groups with people with lived experience. The findings will inform future system transformation programmes and AQuA's support offer.

For more information about the programme, please contact Wendy Lewis, AQuA Flow Programme Lead, via wendy.lewis@srft.nhsThis animation also describes the programme.

For more information about SQW's evaluation, please contact Lauren Roberts, SQW Director, via lroberts@sqw.co.uk.