Pers_3_compressed.jpgFinal Evaluation of the Integrated Family Support Service (IFSS)


Client: The Welsh Government

This report presents the findings from the third and final year of the IFSS evaluation, covering the period April 2012 through to March 2013. Detailed information on the IFSS model and the background to the evaluation process is contained in the First Interim Report, which was published in May 2012. In addition, a Second Interim Report was published in February 2013.

The report suggests that, taken in the round, the IFSS approach appears to improve short-term outcomes for a good number of families, as has been observed with similar intensive family support interventions implemented elsewhere.

Across the three Phase one sites there was almost universal support and praise for the programme. In particular, the tools and techniques used, and multi-agency style of delivery used were seen as being highly effective. Similarly, most of the families interviewed felt the IFSS programme had been largely successful.

However, whilst the programme was reported to have worked well for certain types of families, for others, the story was a less positive one. IFSS was perceived to have been less appropriate where families had chaotic lives and multiple issues to address at once. The timing of the intervention and the level of motivation within the family also appeared to be very important.

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